Smart Lock Installation and Setup

Smart Lock Installation and Setup Service Description

N

Bella Vita Technologies will install and configure your Smart Lock Device and will help to download the remote-control App on up your devices (computer, phone or tablet). We will demonstrate how to lock and unlock the door remotely.

N

A functional wireless (wi-fi) network is required.

Service Procedure

Bella Vita Technologies will perform the following tasks:

  • Unbox the new smart lock (check the box and packaging for included accessories).
  • Verify the Customer has a working wireless network. If not, the service cannot proceed.
  • Verify wireless signal strength at the area before beginning installation.
  • Follow the manufacturers instructions and utilize included mounting hardware to install the smart lock.
  • Follow the manufacturers instructions to connect to the Customers wireless network.
  • Instruct Customer to download the remote-control app to the Customer’s phone, tablet, or computer, as requested.
  • Setup and register the remote-control app for the Customer.
  • Check for firmware and software updates and install as needed.
  • Verify the device is functioning through the control app. 
  • Demonstrate how to change the smart lock batteries and the basic functions to lock, unlock, and receive notifications.
  • Show the Customer how to enter a pin to lock/unlock their door (if applicable).
  • Clean up the service area.
  • Service complete.

Service Scope

In-Scope

  • Support for Windows 8, 10, 11, Android, iOS, and Mac OS.

  • Install and configure one (1) Smart Lock Device following recommended OEM process.

  • Download the remote-control app for Windows 8, 10, 11, Android, iOS, and Mac (up to 2 mobile devices) and assist with registering smart device account setup.

  • Validation of available network signal strength before installation.

  • Perform software and firmware updates, as needed, on the new device.

  • Demonstrate how to operate the device.

Out-of-Scope

  • Support for legacy versions of Windows XP, Vista, and 7.

  • Support for Linux.

  • Home Wi-Fi setup (Add-on available at an additional fee).

  • Parts or accessories.

  • Structured electrical service – Bella Vita Technologies will connect to an existing power source but will not perform any electrical wiring.

  • Any type of cosmetic repairs (paint, door alignment, etc.).

Customer Responsibilities

  • An adult (18+) must always be present at the installation site.

  • Usernames and passwords.

  • Network names and passwords.

  • Make and model numbers.

  • All needed cables or accessories.

Get Started Today

Let Bella Vita Technologies help with all your computer repair needs, wired and wireless networks, IT support, smart home, website design, surveillance security camera systems, and so much more!

Our service area includes Bethany Beach DE, Middlesex Beach DE, South Bethany DE, York Beach DE, Ocean View DE, Millville DE, Fenwick Island DE, Selbyville DE, Frankford DE, Millsboro DE, Long Neck DE, Dewey Beach DE, Dagsboro DE, Rehoboth Beach DE, Lewes DE, Ocean City MD, Berlin MD, Ocean Pines MD, and more.

Help is Just a Call Away!

(302) 581-9429