Wireless Camera Installation and Setup

Wireless Camera Installation and Setup Service Description

N

Bella Vita Technologies will install and configure your Smart wireless cameras and will help to download the remote-control app on your devices (computer, smartphone, or tablet). We will add them to the Customer’s wireless (Wi-Fi) home/office network.

N

A functional wireless (Wi-Fi) network is required.

Service Procedure

Bella Vita Technologies will perform the following tasks:

  • Unbox the new smart camera (check the box and packaging for included accessories).
  • Verify the Customer has a working wireless network. If not, the service cannot proceed.
  • Note: Ensure the camera to be installed is Wi-Fi enabled, cloud-based, and does not require connection to a central DVR base control unit. Battery-operated cameras must have an AC outlet nearby placement for charging purposes.
  • Validate available network signal strength at the location(s) where the camera(s) are to be installed.
  • Follow the manufacturers instructions to set up the smart camera(s) at the positions requested by the Customer, using the supplied mounting hardware.
  • Follow the manufacturers instructions to set up the smart wireless camera(s) and add to the Customer’s Wi-Fi network.
  • Download the remote-control app to the Customer’s smartphone, tablet, or computer, as requested.
  • Setup and register the remote-control app for the Customer.
  • Check for firmware and software updates and download as needed.
  • Verify that the Customer can connect to the camera(s) and that they are working correctly.
  • Demonstrate the basic functions of the camera system, so the Customer is comfortable using it.
  • Clean up the service area.
  • Service complete.

Service Scope

In-Scope

  • Support for Windows 8, 10, Android, iOS, Mac OS, and Chrome.

  • This service covers installation and configuration cloud-based smart wireless cameras indoor/outdoor.

  • Validation of available network signal strength before installation.

  • Wireless camera configuration.

  • Neatly dress or hide any exposed cables (Customers must provide raceway or conduit).

  • The Connection of the camera(s) to the Customer’s Wi-Fi.

  • Download the remote-control app for Windows 8, 10, Android, iOS, Mac or Chrome and assist with registering smart device account setup.

  • Demonstrate how to use the wireless camera(s).

  • Any surface (drywall, wood or concrete).

  • Installations under 9 feet high.

Out-of-Scope

  • Support for legacy versions of Windows XP, Vista, and 7.

  • Support for Linux.

  • Wireless Cameras connected to a DVR system (not cloud-based {smart} Wi-Fi cameras).

  • Home Wi-Fi setup (Add-on available at an additional fee).

  • Structured electrical service – Technician will connect to an existing power source but will not perform any electrical wiring.

  • Concealing wiring within the drywall.

  • Parts or accessories, e.g., (outdoor cameras may require additional network extender to strengthen Wi-Fi signal).

  • Installations over 9 feet high.

Customer Responsibilities

  • An adult (18+) must always be present at the installation site.

  • Usernames and passwords.

  • Network names and passwords.

  • Make and model numbers.

  • All needed cables or accessories.

Get Started Today

Let Bella Vita Technologies help with all your computer repair needs, wired and wireless networks, IT support, smart home, website design, surveillance security camera systems, and so much more!

Our service area includes Bethany Beach DE, Middlesex Beach DE, South Bethany DE, York Beach DE, Ocean View DE, Millville DE, Fenwick Island DE, Selbyville DE, Frankford DE, Millsboro DE, Long Neck DE, Dewey Beach DE, Dagsboro DE, Rehoboth Beach DE, Lewes DE, Ocean City MD, Berlin MD, Ocean Pines MD, and more.

Help is Just a Call Away!

(302) 581-9429